In Help Desk Premier, Departments are sub-categories of Organizations. Use a Department to classify users into products, physical locations or teams to work on functions such as Marketing, Sales, Support, Human Resources, Accounts and so on.

Each Department can be allocated a Department Head.

Managing Departments

View the list of Organizations, or create a new Organization, at?Administration ? Users ? Departments.

Click on the name of a Department to open it for editing, or click the green Add icon to add a new Department.

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