Installing Help Desk Premier


The above video will give you a 10 minute overview (with sufficient detail) of how to install Help Desk Premier on a server or desktop operating system.

Highlights of the video include:

  • System Requirements
  • Installing SQL Express to use as your database
  • Installation Wizard
  • Database Configuration (key takeaway – do not leave the Help Desk Premier installation process to create your own blank database – the wizard will do this for once you provide your SQL Server information).
  • Importing a new license (not necessary for evaluation installations)

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