Installing Help Desk Premier

The above video will give you a 10 minute overview (with sufficient detail) of how to install Help Desk Premier on a server or desktop operating system.

Highlights of the video include:

System Requirements
Installing SQL Express to use as your database
Installation Wizard
Database Configuration (key takeaway – do not leave the Help Desk Premier installation process to create your own blank database – the wizard will do this for once you provide your SQL Server information).
Importing a new license (not necessary for evaluation installations)