Help Desk Premier System Requirements
The following system requirements are guidelines for installing Help Desk Premier. ?If you have specific questions about your environment, please contact us at support@brightboxsolutions.com
Operating Systems
Microsoft Windows 2008 Server (32 and 64 bit) (Service Pack 1)
Microsoft Windows 2008 Server R2(Service Pack 1)?
Microsoft Windows Vista (32 and 64 bit) (Service Pack 2)?
Microsoft Windows 7 (32 and 64 bit) (Service Pack 1)?
Microsoft Windows 7 (32 and 64 bit) (Service Pack 1)
Software Requirements
Microsoft .Net Framework 4.0 is required for Help Desk Premier. This is installed as part of the Help Desk Premier application if it is not already present.?
Hardware Requirements
Disk Space: 300 MB or Higher
RAM: 4GB or higher (8GB or higher strongly recommended)
Database Support
Microsoft SQL Server 2008 (32 and 64 bit)?
Microsoft SQL Server 2008 R2 (32 and 64 bit)?
Microsoft SQL 2008 Express R2 (32 and 64 bit)?
Note: If you do not have any Microsoft SQL Server versions installed, you will be given a link to install SQL 2008 Express during installation?
Web Server
IIS 6
IIS 7
Browser Support
Internet Explorer
Google Chrome
Firefox